Effective Date: March 18, 2026
At DigiWork LLC, we want you to be completely satisfied with your purchase. This Refund & Returns Policy explains how you can return products and request refunds.
1. Eligibility for Returns
- Products must be unused, in original packaging, and in the same condition as when you received them.
- Returns must be requested within 14 days of delivery.
- Some products, such as consumables (ink or toner), may not be eligible for return unless defective.
2. How to Request a Return
- Contact us via email at Info@digiworkllc.com or by phone at +1 (351) 229-0320.
- Provide your order number, product details, and reason for return.
- We will guide you through the return process and provide a return authorization.
3. Refunds
- Refunds are issued to the original payment method after we receive and inspect the returned product.
- Processing may take 5–7 business days.
- Shipping costs are non-refundable, except in cases of defective or incorrect items.
4. Exchanges
- Exchanges are handled as a return and new purchase. Contact us for guidance on replacing defective or incorrect items.
5. Defective or Damaged Products
- If your product arrives damaged or defective, please contact us immediately with photos of the issue.
- We will provide a replacement or full refund, including shipping costs.
6. Contact Us
For any questions regarding returns or refunds, contact us:
DigiWork LLC
1095 Sugar View Dr Ste 100, Sheridan, WY 82801
Email: Info@digiworkllc.com
Phone: +1 (351) 229-0320